UNLEASH THEIR INNER DINO.

Measure your pet before ordering. For wearable items, compare neck, chest/girth, and back length with the measurements shown on the product page. If your pet falls between two sizes, choose the larger size unless the product page says otherwise.

U.S. orders: estimated processing is 1–3 days, followed by an estimated 3–7 days for delivery.

Orders outside the U.S.: estimated processing is 3–7 days, followed by an estimated 7–25 days for delivery depending on the destination/area. International timing can also be affected by customs, local carriers, weekends, holidays, and other destination-specific conditions.

Free worldwide shipping is available when the discounted merchandise subtotal reaches US$100 or the local-currency equivalent. Below US$100, standard shipping is US$10 once per order worldwide, regardless of item quantity. Enter the delivery address at checkout to confirm eligibility.

When tracking is available from the carrier, the tracking link is sent to the email used at checkout after the shipment is processed. Use that link for the latest carrier scan and delivery status.

Changes or cancellations are only possible before fulfillment begins. Once an order has entered fulfillment or has shipped, the order can no longer be edited; any eligible return or refund is handled under the published Returns & Refunds Policy.

Return eligibility, the applicable return window, exclusions, and refund method are governed by Furavora’s published Returns & Refunds Policy linked in the footer. Approved refunds are returned to the original payment method after the required review is completed.

Email support@furavora.store with your order number, a short description of the issue, and clear photos of the item and package when relevant. This gives the support team the information needed to review the order and determine the appropriate resolution under the store policy.

Furavora accepts PayPal, including eligible debit or credit card checkout through PayPal where available, and a manual USD bank transfer option. For manual payment, choose the manual payment method at checkout and follow the USD transfer instructions provided with your order. Card and PayPal availability can vary by buyer country and PayPal eligibility.

Furavora customer support is available at support@furavora.store. For an existing order, include your order number in the email so the order can be identified correctly.